Privacy policy
This Privacy Policy describes how UFormula collects, uses, and protects your personal information when you visit our website or purchase our products.
This website (https://uformulacare.com) is owned and operated by ENOVA SECRETS CO. under the UFormula brand.
Uformula insists upon the highest standards for secure transactions and protection of your personal information.
Please read the following statement to learn about our information gathering, storage, and usage practices.
Note: Our Privacy Policy may change from time to time without prior notice. We encourage you to review this page periodically for updates.
1. Commitment to Privacy
At Uformula, we are committed to protecting and safeguarding your privacy.
This Privacy Policy describes:
• The types of personal information we collect
• How and why we use that information
• How we share and protect it
• How you can access, modify, or delete your information
• Your rights under applicable privacy laws
By using our website www.uformulacare.com, you expressly consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
If you do not agree, please do not access or use our website.
2. Collection of Personal Information
We collect information necessary to provide smooth, accurate, and personalized service.
This may include:
• Basic Information: Name, address, phone number, date of birth, and email address
• Order Details: Product preferences, purchase history, and delivery information
• Technical Data: IP address, browser type, operating system, and referring URLs
• Communication Data: Messages, queries, or feedback you share with us
• Device & Usage Data: How you interact with our website, links clicked, and time spent on pages
Uformula will never sell, rent, or lease your personal data to any third party.
3. Financial Information
We do not store or collect your credit card, debit card, UPI, or banking information.
All transactions are securely processed through trusted third-party payment gateways (e.g., Razorpay, Paytm, Stripe), which comply with PCI-DSS standards.
4. Account Registration
To access certain features (e.g., faster checkout, order tracking), you may register for a Uformula account.
You will need to provide basic details such as your name, email, and password.
Keep your password confidential. If you suspect unauthorized access, change your password immediately.
5. Technology Used for Personalization
We use analytics and tracking technologies to improve your website experience.
Cookies
Cookies are small text files stored on your device. They help:
• Recognize returning users
• Save login sessions
• Analyze traffic and site performance
• Personalize product recommendations
You can choose to disable cookies in your browser, but doing so may limit site functionality.
Web Beacons & Tracking Links
These tools help us understand how visitors interact with our content and measure marketing effectiveness.
They may collect non-personal data like browser type or pages visited.
6. Use of Your Information
Your information may be used for the following purposes:
• To process and deliver your orders
• To respond to customer support requests
• To personalize your shopping experience
• To send order updates, offers, and newsletters (with your consent)
• To improve our website, products, and services
• To prevent fraud, unauthorized access, and misuse
• To comply with legal obligations
You may opt out of receiving promotional communications at any time via the unsubscribe link in emails or by contacting us directly.
7. Communications
Emails & Newsletters
If you subscribe, we may send you updates, skincare tips, product launches, or exclusive offers.
You may unsubscribe anytime by clicking the link in our emails.
SMS & WhatsApp
If you provide your mobile number, you may receive updates or alerts. Standard carrier rates apply.
We never send unsolicited messages.
Customer Support
We may contact you for service-related announcements or to respond to inquiries.
8. Data Sharing & Third Parties
We may share your information with trusted service providers to perform tasks on our behalf, such as:
• Payment gateways
• Shipping & logistics partners
• Marketing and analytics tools (e.g., Google Analytics)
• Customer support systems
All such partners are required to maintain confidentiality and use your data only for authorized purposes.
We may disclose your personal data:
• When required by law or court order
• To protect the rights, property, or safety of Uformula, our customers, or the public
• In connection with a merger, acquisition, or sale of assets (with data transferred under the same privacy standards)
9. Security of Your Data
We use advanced security measures to protect your data, including:
• SSL (Secure Socket Layer) encryption
• Restricted database access
• Regular monitoring for unauthorized access
All our systems comply with international data protection standards (IS/ISO/IEC 27001).
10. International Data Transfer
Data collected on our website is stored on secure servers in India.
If your data is transferred outside India, it will be protected under the same privacy and security obligations described here.
11. Opt-Out Options
You can opt out of:
• Receiving marketing emails, SMS, or WhatsApp messages
• Data analytics tracking (via browser cookie settings)
To unsubscribe or modify preferences, email us at info@uformulacare.com.
12. Children’s Privacy
The Uformula website is intended for users aged 18 and above.
We do not knowingly collect personal data from minors.
If we become aware that information has been collected from a child under 18, it will be deleted promptly.
13. Your Rights
You have the right to:
• Request access to your stored data
• Request corrections or deletions
• Withdraw consent to data use
• Object to marketing communication
To exercise these rights, contact us at info@uformulacare.com.
14. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
📞 WhatsApp: +91 9355606633
✉️ Email: info@uformulacare.com
Uformula — where science, care, and privacy come together. 💙
